Currently 2 positions open
Berlin

Sabienzia Technologies located in the heart of Berlin, provides a cloud contact center platform that enables customers to manage and deploy their telecommunications services completely in the cloud as an innovative alternative to conventional telephony systems.


Sabienzia provides leading organisations in Automobile, Tourisms and e-Commerce segments, all necessary resources to connect and engage their employees in decentralised, centralised or hybrid setting. Our core business empowers them to immediately respond to business requirements more flexibly independently of time or location – always considering the highest security standards and data protection that are relevant when performing remote work.

 

If you have a pioneering and creative spirit, YOU are the one we are looking for!

 

What Sabienzia offers:

  • the chance to shape tomorrow’s telecommunications market.

  • an international and creative team.

  • flat hierarchies and a modern business culture.

  • discerning tasks and challenges.

  • ambition: high potential for development of new ideas.

We are strengthened by the diversity of our colleagues across Sabienzia. We welcome applications from people of all cultures, backgrounds, and experiences who are committed to create something new each day, no matter how big but something new.

Apply now email to: jobs@sabienzia.com

IT-Systems Administrator (m/f/d)

Your area of responsibility:

  • Management and optimization of Server- and Patch-Management, as well as Backup/Recovery and Security-Policy.

  • Management of projects related to provisioning, deployment and migration within our Data Center.

  • Working closely with developers to tune the application stack and implement new technologies.

 

Your profile:

  • Deep knowledge in the management and administration of Linux CentOS / Debian including Security and Hardening.

  • Self-motivated and directed, with the ability to effectively prioritize and execute with a minimum of supervisioning

 

Nice to have:

  • Virtualisation with VMWare ESXi 6.5.

  • Continuous Integration / Delivery (Jenkins, git / ansible).

  • SQL Database Cluster (Galera with MariaDB) and noSQL Database Cluster (redis).

  • Web/Proxy-Servers (nginx, HAProxy).

  • Logging / Monitoring (Elasticsearch / Fluentd / Prometheus).

  • Container (docker, rkt).

  • Documentation (e.g. Atlassian products)

Customer Success Manager (m/w/d)

Dein Aufgabengebiet:

 

  • Du bist face to the customer gegenüber einem gewachsenen, stabilen Kundenstamm, betreust unsere Kunden, bietest Problemlösungen und technischen Support für eine erstklassige Kundenerfahrung.

  • Du bist aktiver Kundenkontakt bei der Evaluation von Kundenbedürfnissen, beim Trainieren und Onboarding von Anwendern und gibst Handlungsempfehlungen zu unseren Produkten, die unsere Kunden erfolgreicher machen.

  • Du begleitest die Planung, Organisation und Durchführung sämtlicher Qualitätsaktivitäten innerhalb des Release-Prozesses und sammelst regelmäßig Kundenfeedback, welches mit anderen Abteilungen ausgetauscht wird.

 

Dein Profil:

 

  • Technisches Verständnis

  • Eine kollaborative sowie beratende Arbeitsweise und die Bereitschaft, Aufgaben mit einer Hands-on-Mentalität anzugehen

  • Verbindliches Auftreten und selbstbewusster Kommunikationsstil

  • Strukturierte und kreative Lösungskompetenz

 

Wir bieten:

 

  • Flache Hierarchie

  • Ein kreatives Team, das state of the art-Technologie lebt

  • Eine international geprägte Unternehmenskultur, die davon überzeugt ist, dass glückliche Mitarbeiter beglückende Produkte entwickeln

  • Einen unbefristeten Vertrag

  • Drink, Eat ´n´ Drive-Benefits

LINKS
Kontakt

info@sabienzia.com

Tel: +49 30 2332781 01 

Charlottenstr. 16

10117 Berlin

Germany

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