Certified Payment Card Industry Data Security Standard (PCI DSS)
01 / CLOUD CONTACT CENTER
As Telecommunications Service Provider, Sabienzia delivers a full managed Cloud Contact Center in a German Private Infrastructure, offering customers realtime communication services to flexibly and instantly fully operate local, remote or hybrid contact centres on demand without need of any hardware Installation.
02 / INFRASTRUCTURE AS SERVICE
Following the most strict policies of the European Data Protection authorities and the Payment Card Industry Data Security Standard (PCI DSS), Sabienzia supplies the technology that enables organisations to operate with staff geographically distributed in a fully managed Infrastructure. Voice is processed within Sabienzia network with the highest security levels.
03 / VOICE CLOUD
Applying deep neuronal networks methods based on learning data representations and linguistic frameworks, Sabienzia processes natural language by understanding the meaning behind the words and providing meaningful insights to customers to constantly improve their operative business.
SECURE TRANSMISSION AND HIGHEST UNDERSTANDING
Leading companies in traditional and innovative segment belong to Sabienzia's core portfolio. In their fields of business, real time communication is an essential part of their business to the end user.
An industry that has grown out of technological possibilities, places high demands on the up-to-dateness of telecommunication resources., not just quantitatively but highly qualitatively. Particularly considering the high frequency of operations in eCommerce Sabienzia progressively increases the quality and satisfaction in each transaction.
Automobile manufacturers in the mid- and high-price segment use Sabienzia for the realisation of maximum accessibility and individualised customer communication. Sabienzia implements all essential internal and external communication processes and its appreciated particularly because of the security form the backbone of communication in the face of high-priced individual acquisition is implemented.
Customers from the tourism industry use Sabienzia technologies to process consultation-intensive inquiries that require systematisation and instant assignment to corresponding expert groups. Knowledge, experience and content-related affinity are parameters on the basis of which information is shared. Geographically decentralised teams provide their experience in different areas, greatly enhancing the regional offer of traveling events to customers.
Sabienzia was founded in 2009 in Berlin. The company is based on a balanced combination of engineering and complementary disciplines that translate both safety and innovation. For example, Sabienzia's software architecture, humanities, UI / UX and design thinking work together in development. The many years of experience in the voice market are combined with strong networking with academic researches in order to be able to put valuable impulses from theory into practice.
The international team benefits from different cultural backgrounds and a lively global exchange. Open mentality and high performance are two key elements that drive the working environment at Sabienzia.
"We create something new each day" . A winning and innovative mentality drives the permanent development of something new. Creating something great and highly useful drives the teams to constantly deliver innovations particularly in the telecommunication segment.
Since almost a decade Sabienzia has developed a collaboration culture based on: Respect, trust, innovation and performance that is reflected in our products and services.
Tel: +49 (30) 40 81 71 300