Why Sabienzia?

With Sabienzia's Cloud Contact Center you scale in just minutes your customer service independently of fixed investment or geographic location. Our All-in-One Suite integrates all necessary tools for central management, operation, monitoring and reporting - based on a pay-per-use model.

Flexibility

  • Leave location-related limitations behind!
  • Integrate workers based at different locations as though they were in your office!

Scalability

  • Increase your capacity with additional resources from your decentralised structure!
  • Activate your team’s potential according to your projects!

Security

  • Data protection – developed especially to fulfil the requirements of article 9 of the German Data Protection Law (BDSG)
  • Data security by means of VPN, encryption and data integrity

How is your service team structured?

Our platform is suitable for various scenarios demanding a collaborative solution for customer dialogue. Benefit from further advantages over conventional telephone systems by organising your teams, irrespective of location.

 

Centralised

Your entire team works in one common location.

 

Decentralised

Your team works from the home office, regardless of location.

 

Hybrid

You organise your team in both centralised and decentralised structures.